Thursday, 8 October 2009
Waterstones management have stopped their employees from accessing the trade magazine The Bookseller from work. There has of late been some comment about the workings of the Hub. The powers that be at Wats HQ, the Hubbologists, refuse to accept that there is anything wrong with the new Hub at Burton on Trent. According to the Wats PR manager,a Mr Ostrich, 'everything is fine and dandy, and all the negative comments are misleading and incorrect.' Of course there is a massive problem. Customer orders go awol and can take up to a month to arrive, if at all. Multiple copy orders do not arrive, to such an extent that publishers have had to deliver their big Christmas titles to the stores direct, and event copies do not arrive. It is a mess but the man at the top refuses to admit there is a problem. Bunkerism is the philosophy of choice with the CEO. Waterstones is a great chain of bookshops and salvation is at hand but they have to acknowledge that there are severe problems with supply and this has had a deleterious effect on moral. Do the right thing. Accept that there is a problem, sort it out and start selling books, otherwise that rapacious beast Amazda will rid our high streets of bookshops.